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Frequently Asked Question

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We’ve put together the most common questions our clients ask to help make your journey with Kasi Kash simple, stress-free, and transparent. If you don’t find what you’re looking for, our friendly support team is always ready to assist.

You can apply online through our quick and easy application form. It takes just a few minutes and can be completed using your phone or computer.

You’ll need your South African ID, your latest payslip, and a recent bank statement or proof of bank account. These documents help us verify your affordability quickly and responsibly.

Most applications are reviewed on the same day. Once approved, we provide feedback immediately so you know exactly where you stand.

Kasi Kash Lingo

We know financial terms can sometimes feel confusing — but at Kasi Kash, we keep things simple, clear, and kasi-friendly. If you ever come across a term you don’t quite understand, you’ll find a quick explanation right here. And if you still need help, our team is just a call or message away.

This means your loan application is currently being reviewed or processed. We’re busy checking your documents and affordability.

Any extra money you earn besides your main salary — for example, part-time work, commission, or side hustle money. This helps us understand your full financial picture.

The day you submitted your loan application to Kasi Kash. It helps us track your progress and turnaround time.

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Still Need Help? We’re Here for You

If you couldn’t find the answers you’re looking for, our friendly support team is ready to assist you. 

Reach out anytime and we’ll make sure you get the help you need—quick, clear, and hassle-free.